Experience Associate

We are looking for an experienced and dedicated Experience Associate with 0-2 years’ experience to join our team of customer experience and employee experience enthusiasts. This person should possess outstanding customer service skills and a passion for technology, new systems, and innovative business solutions in a variety of settings and inceptions. We value executives who are passionate about growing our existing accounts while proactively pursuing new accounts and identifying roadblocks and obstacles to increasing business. The ideal fit will be innovative enough to suggest tailored solutions to common account problems. Dedication to growing the business and facilitating smoother connections between our clients and our internal executives is a must. 

Responsibilities and duties 

  • Educating customers about our business solutions. 

  • Cold-calling, generating new leads and prospecting accounts. 

  • Closing customer contracts and generating new sales. 

  • Using CRM and sales automation tools to track progress and report goals. 

  • Analyzing consumer needs and developing innovative solutions. 

  • Managing team members and facilitating collaboration in the workplace. 

Qualifications and skills 

  • Required 

  • Strong interpersonal skills. Must be able to negotiate and problem-solve. 

  • Knowledge of customer experience and employee experience trends.  

  • Strong oral and written communication skills. 

  • Proficient in programs including PowerPoint, MS Office and Excel. 

  • Strong leadership and decision-making skills. 

  • Demonstrable business acumen and a deep understanding of business sales processes. 

  • Desired 

  • Knowledge of current marketing and advertising trends and best practices. 


To apply, please send your resume and cover letter to contact@cravety.com

Washington DCAdmin